Privacy Policy

Privacy Policy

XM Software Solutions Private Limited (hereinafter referred to as ″XM Software Solutions″, ″we″, “us” or “our”) is strongly committed towards protecting the user’s (referred to as “You” and “Your”) privacy and the confidentiality of your Personal Information. We have a long history of handling personal, including sensitive information, confidentially. We value the ongoing trust you have in us to protect your privacy. This Policy highlights our privacy practices regarding Personal Information that we hold about you.

Collection of Information

At our site, we collect both Personal Information and aggregate information that the user voluntarily provides either while on the site or in response to emails in relation to features provided on the site. We don’t require you to register or provide this information to us in order to view our site or have access to its content.

‘Personal Information’ means any information that  relates to an individual  who may be identified from that information, or from a combination of set of information including, but not limited to, name, address, telephone number and e-mail address, and other information which is or may be in our possession. We encourage the user to review our Privacy Policy, and become familiar with it, but the user should know that we do not sell or rent our users' personal information to third parties.

"Personal information" does not include publicly available information that is lawfully made available to the general public from the local government records like the electoral roll, telephone directories, or other websites.

Aggregate information relates to such things as how many users visit the site, which pages they access, what information they download, the type of web browser and operating system you use, the name of your Internet Service Provider and so on. When you visit our site, we automatically collect this information, and combine it with similar information collected about all other visitors. By collecting this information, we learn how to best tailor our website to our users.

In general, the user may browse our website without providing any personal information about yourself. However, certain information such as your IP address, demographics, your computers’ operating system, and browser type may be collected in order to provide better usability, troubleshooting, site maintenance, and to understand and analyse this data for trends and statistics as to which parts of the website are visited and how frequently, but the individual user remains anonymous.

For better management of the website and to provide you with better and more customised service with a more effective website, we may (i) log the user’s browsing history. (ii) log non-personally-identifiable information, including IP address, profile information, aggregate user data, and browser type. (iii) record User IP addresses for security and monitoring purposes.

Purpose of use

We may use the information we obtain about you to;
  • respond to your inquiries,
  • store and process personal data and share it with our associates.
  • Operate, evaluate and improve our business,
  • Comply with applicable legal requirements, industry standards and our policies,
  • Monitor the use of the website and to provide you with better and more effective website,
  • maintain records required for security, claims or other legal purposes,
  • for any other purposes that is required or permitted by any law, regulations, guidelines and/or relevant regulatory authorities,
  • use the information in any other ways for which we provide specific notice at the time of collection.
If you choose not to have your personal data used for any legally permitted use, we will respect your choice and inform your choice to us. We do not sell or otherwise market your personal data to third parties, except to XM Software Solutions affiliates.

Cookies

Cookies are small text files that, like most other Web servers, we place in your device that you use to access our website. . The cookie itself does not contain personal information although it will enable us to relate your use of this website to the information that you had specifically and knowingly provided. This is done to recognize your device during a session or in your future visits to our website, primarily in order to provide better user experience. A cookie cannot read data off the user’s hard disk or read cookie files created by other sites. Our advertising system may deliver a cookie to better track ad impressions and click rates Depending on the type and settings of your browser, cookies may be accepted by default. You may change the settings of your browser to delete existing cookies or prevent future cookies from being automatically accepted. If you disable cookies, certain parts and functions of our website may not be available. The user need not have turned the cookies on to use this site.

Member Communications and Email

We employ a strict policy against sending unsolicited email. Please note that opting not to receive email does not exempt the user from receiving administrative emails.
XM Software Solutions may contact the user in response to the user’s inquiries, to manage the user’s requirements if any.
Our website and email may contain links to various other websites. While we make every effort to ensure that our advertisers post clear and complete Privacy Policies and observe appropriate data practices, however, we are not responsible for the privacy statements, practices, or the contents of such third-party websites. The privacy practices of other websites and companies are not covered by this Policy.

Security

We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however, we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
Where you wish to have access to your Personal Information in our possession, or where you are of the opinion that such Personal Information held by us is inaccurate, incomplete, misleading or where relevant, not up-to-date, you may make a request to us by contacting us. The contact information of which is provided in the website. You may also withdraw any consent you previously provided to us, or object at any time on legitimate grounds, to the processing of your personal information by contacting us.

Changes to this Privacy Policy

Please note that we review our Privacy Policy from time to time, and we may make periodic changes to the Policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version.

Contact us

If you have any questions or suggestions about our Privacy Policy, you may contact us at:

XM Software Solutions Pvt Ltd,
Hallmark Towers
5th Floor
Plot No. 35 (SP),
Thiru–Vi–Ka Industrial Estate, Guindy,
Chennai- 600032.
Tel: 044-39960000
We’ll be happy to resolve your concerns.